Con arist tactics of AT&T - rollover minutes
Overall Rating:
1.3 out of 5
By: Barbara H on Thursday, August 13, 2009 1.3 out of 5From: Little Rock, AR (United States)
Experience: 5 Years
Pros: Roll over minutes option Cons: Roll over minutes change optionsSummary: AT&T has arm twisting tactics in place connected with the rollover minutes options. If you acquire roll over minutes and want to change the wireless telephone plan to a lesser amount based on your monthly usage - the company is stating that all minutes acculumlated, regardless of the length of time with the company, will be taken away due to the change to a lesser minute telephone plan.
0 out of 1 people found this review helpful
Poor Quailty Poor Customer Loyalty
Overall Rating:
2 out of 5
By: Angeline Broomhall on Thursday, July 30, 2009 2 out of 5From: Millville, NJ (United States)
Experience: 6 Years
Pros: Rollover Minutes. Cons: Unreliable Signal Strength, NO 24hr Customer Service, Would like to see better customer loyality.Summary: I have been with AT&T/Cingular for over 5 years. I have been more and more dissatisfied. The signal strength is more often bad than good, I can watch the bars go up and down. I would like to see better offers to long term customers such as myself. I have never been so ready to change companies and noone at AT&T seem to really care. I guess my 6 years of monthly premiums didnt mean all that much.
3 out of 3 people found this review helpful
AT&T sucks!
Overall Rating:
1.5 out of 5
By: Kirk Brown on Thursday, July 23, 2009 1.5 out of 5From: Waldorf, MD (United States)
Experience: 3 Months
Pros: Rollover minutes
Can get early nights and weekends
Good Phone selectionsCons: HORRIBLE SIGNAL. CANT EVEN TALK IN MY OWN HOME. Missed calls. Cannot text message. VERY FRUSTRATING!
Summary: Can't even talk in my own home. Calls consistently go to voice mail and I lose signal for no reason! Works ok in public, however. I have Verizon now with no problems. TRY THEM!!
Stay away! To be this expensive, I'm not getting the service I am paying for.
Can get early nights and weekends
Good Phone selectionsCons: HORRIBLE SIGNAL. CANT EVEN TALK IN MY OWN HOME. Missed calls. Cannot text message. VERY FRUSTRATING!
Summary: Can't even talk in my own home. Calls consistently go to voice mail and I lose signal for no reason! Works ok in public, however. I have Verizon now with no problems. TRY THEM!!
Stay away! To be this expensive, I'm not getting the service I am paying for.
two thumbs up
Overall Rating:
4.3 out of 5
By: katie r on Wednesday, July 08, 2009 4.3 out of 5From: marcellus, NY (United States)
Experience: 2 Years
Pros: AT&T almost always has great service for me, they carry Sony Ericsson phones, and the customer service is usually very helpful, if and when i ever have questions or problems with anything (rare)Cons: Expensive (although most, if not all other service providers are relatively the same cost) and they haven't carried a Sony Ericsson phone that I want lately.Summary: I've only ever had T-Mobile and Cingular (now AT&T) and I don't think I'd ever get rid of AT&T. I hardly ever have problems with them, and I almost always have good service. The only problem I'm having now is that my phone's mic is half broken, making it hard for the other person to hear me during a call. I'd like to get a new phone at some point, but I haven't really found a phone that I really like.
1 out of 1 people found this review helpful
they make me wanna kill myself
Overall Rating:
1.3 out of 5
By: B S on Monday, June 29, 2009 1.3 out of 5From: Wausau, WI (United States)
Experience: 2 Years
Pros: popular phones, not neccesarily the best thoCons: -too much money for moderate services
-most calls r forwarded directly to my voicemail
-recieve voicemails an hour to 3 days after theyre left, lost my job
-texts are delayed (sent and recieved)
-customer service takes hours to get anything done and i wind up having to call back on a weekly basis to fix something
-double billed consistantly when i had automatic payments
-lots of "mistakes" that caused overagesSummary: these guys r a bunch of con men. i had no problems in the 5 years i had cellone, not even once... att takes over and im having my phone service dropped randomly for 3-5 hours at a time (unaccaptable). they charge more for everything cellone provided adn its lower quality service at that (I cant stress that enough!!!!). i had an iPhone and it was junk, its a toy not a tool.
-most calls r forwarded directly to my voicemail
-recieve voicemails an hour to 3 days after theyre left, lost my job
-texts are delayed (sent and recieved)
-customer service takes hours to get anything done and i wind up having to call back on a weekly basis to fix something
-double billed consistantly when i had automatic payments
-lots of "mistakes" that caused overagesSummary: these guys r a bunch of con men. i had no problems in the 5 years i had cellone, not even once... att takes over and im having my phone service dropped randomly for 3-5 hours at a time (unaccaptable). they charge more for everything cellone provided adn its lower quality service at that (I cant stress that enough!!!!). i had an iPhone and it was junk, its a toy not a tool.
1 out of 1 people found this review helpful
