Helio user review

Pros: I travel for a living and I have not been to a place where I didn't get service.
Great customer service.
Battery life is good.
Devices have tons of features.
Plans are not expensive for what you get.

Cons: NEW PHONES!!!! where are they?
My contract is over and still no new phones?

Summary: I signed up with Helio when they first started, I purchased the Hero and it was a great phone. Then the Ocean came out, had to have it. It has been a great phone, no problems at all, it does everything I could ask for in a phone (device, sorry Helio). But its time for something new or I am switching carriers. I want to wait for Ocean 2 but I don't think its worth the wait. Helio announced Ocean 2 early 2008, and they keep pushing it back. Whats the deal? Other than that, I would recommend it to anyone.