Metro Pcs has really nice phones BUT.....:()
Overall Rating:




3 out of 5
By: chandell beaver on Friday, October 30, 2009From: los angeles, CA (United States)
Experience: 1 Years
Pros: Unlimited EVERY THING
most phones have SD Slots
Mp3's on most phones
Good Camera on most phonesCons: drop calls
phones restart
battery life sucks
Best phones cost the most
WEB is kinda slow but reasonable
Customer Service Fails
Summary: Well ive had metro for a yr now
i had the Samsung Messenger and it recently broke:(
But im deciding on getting the new M730 Metro's Secind touch screen phone nice and small.
well lets get to the point
i cant complain but they really have good prices on plans and they really tell the truth when they say unlimited. the phones sometimes give trouble so be prepared for that but thats not really an everyday thing but just be prepared...Customer Service Fails.....never can reach to a rep takes to long and to many calls to reach one.Drop calls yes thats for sure...but it really depends on your area..I always lost signal in the same place so i try to avoid that...other than that i cnat really complain...i just wished the phones were a little bit cheaper but hey the plans are amazing:)
most phones have SD Slots
Mp3's on most phones
Good Camera on most phonesCons: drop calls
phones restart
battery life sucks
Best phones cost the most
WEB is kinda slow but reasonable
Customer Service Fails
Summary: Well ive had metro for a yr now
i had the Samsung Messenger and it recently broke:(
But im deciding on getting the new M730 Metro's Secind touch screen phone nice and small.
well lets get to the point
i cant complain but they really have good prices on plans and they really tell the truth when they say unlimited. the phones sometimes give trouble so be prepared for that but thats not really an everyday thing but just be prepared...Customer Service Fails.....never can reach to a rep takes to long and to many calls to reach one.Drop calls yes thats for sure...but it really depends on your area..I always lost signal in the same place so i try to avoid that...other than that i cnat really complain...i just wished the phones were a little bit cheaper but hey the plans are amazing:)
Absolutely the best value anywhere!
Overall Rating:




4.7 out of 5
By: Panayiotis Michael on Tuesday, September 15, 2009From: Woodstock, GA (United States)
Experience: 3 Years
Pros: Price, Features, lack of contract!Cons: Full price on phones, initial investment can be shocking for a smartphone.Summary: I have been using Metro PCS for years, the service got much better, I like that they added many features and coverage without increasing in price, I actually just found out I could drop from the $45 plan to $40 plan and still maintain all the features I like, unlimited nationwide talk and text, unlimited web.
Only problem, now I'm considering switching to the Samsung Finesse touchscreen smartphone, $350 for the phone itself, and $50 a month but no contract.
I also call international so I added the $5 unlimited international calling, another unbelievable value.
BTW, for those who complain about the cost to pay your bill, you can avoid the pay charge by paying on line or by giving them a credit card to automatically bill.
Only problem, now I'm considering switching to the Samsung Finesse touchscreen smartphone, $350 for the phone itself, and $50 a month but no contract.
I also call international so I added the $5 unlimited international calling, another unbelievable value.
BTW, for those who complain about the cost to pay your bill, you can avoid the pay charge by paying on line or by giving them a credit card to automatically bill.
3 out of 4 people found this review helpful
MetroPCS Is GREAT
Overall Rating:




4 out of 5
By: Silvio Santos on Wednesday, September 09, 2009From: Framingham, MA (United States)
Experience: 6 Months
Pros: Unlimited calls, text, pic msg, internet,GPS, unlimited international calling, email, instant messaging, everything for $55+taxesCons: Limited CoverageSummary: Guys MetroPCS is great and who cares if they charge $3 per payment, before I was paying $150 for less than half of what they offer; Now I have everything unlimited, with a touch screen handset for approximately $65 per month taxes and fees included......
Their service is great and yes coerage is a little bit "iffy" but I will never switch back to verizon !!!!!
I am not willing to pay 3-5 times more just to have coverage in places where I dont even go.
Yes phones are expensive but I am saving over $2000 per year on service....
Their service is great and yes coerage is a little bit "iffy" but I will never switch back to verizon !!!!!
I am not willing to pay 3-5 times more just to have coverage in places where I dont even go.
Yes phones are expensive but I am saving over $2000 per year on service....
2 out of 3 people found this review helpful
metro PCS SERVICE/ PHONES
Overall Rating:




2 out of 5
By: Tony Rivas on Saturday, July 25, 2009From: Santa Fe Springs, CA (United States)
Experience: 2 Years
Pros: CHEAP PRICE FOR UNLIMITED SERVICE TXT, PIX, ONLINE DWN LOADS THEY shut ur service off for lack of payment to keep u from running up ur bill.Cons: very expensive phones that are out of date! you have to pay just to pay ur bill! sumtimes ur txt or calls dont go thru. Summary: pretty much like I always say "you get what u pay for" and since if u think about it we dont pay much so inturn we dont get much. I think in time thier service might improve a lil, and they are coming out with phones as they see fit too. overall thier service is ok for prepaid service. with virgin mobile it was much worse, sure they had current phones but the service sucked. although thier custtomer service was great! (Virgin mobile) gonna look for a better service soon!
3 out of 4 people found this review helpful
OH MY GOD ! Dont get trapped by Attractive rates.
Overall Rating:




1 out of 5
By: srinivasan vasan on Saturday, July 18, 2009From: san jose, CA (United States)
Experience: 50 Days
Pros: ability to sustain till date with its cheating policiesCons: space not enoughSummary: OH MY GOD ! Dont get trapped by Attractive rates.
Never ever get this connection.Its a big risk. They change the call charges and plans at will without informing the customers . And They have the rudest Customer service guys i ever seen.
I took the connection for the sake of unlimited international calling . one fine day they excluded all my calling countries from this plan - (note..) Without any announcement. suddenly one evening i cudnt call the numnbers i called on afternoon the same day. When i enquired the CS , They simpley replied "U cudn't have called these numbers in the past!" . I got first heart attack, and drew almost a fight with that guy.
I called second time to escalate this , but i found that my number has been changed to INVALID after first fight. GREAT GUYS. The same number from which i am calling has been set to invalid in the CS databases. Awesome.
Well am a coward . I confess. I should have called them for legal battle. But I dont have the guts. So posting it here.
note: I waited 25 mins on hold to speak to the supervisor but he never appeared.
Never ever get this connection.Its a big risk. They change the call charges and plans at will without informing the customers . And They have the rudest Customer service guys i ever seen.
I took the connection for the sake of unlimited international calling . one fine day they excluded all my calling countries from this plan - (note..) Without any announcement. suddenly one evening i cudnt call the numnbers i called on afternoon the same day. When i enquired the CS , They simpley replied "U cudn't have called these numbers in the past!" . I got first heart attack, and drew almost a fight with that guy.
I called second time to escalate this , but i found that my number has been changed to INVALID after first fight. GREAT GUYS. The same number from which i am calling has been set to invalid in the CS databases. Awesome.
Well am a coward . I confess. I should have called them for legal battle. But I dont have the guts. So posting it here.
note: I waited 25 mins on hold to speak to the supervisor but he never appeared.
3 out of 5 people found this review helpful




