Nextel User Reviews
   2.3 3 2.1 2.5 3.5 2.2 2.6Nextel Southeast TexasOverall Rating: By: Richard Bernard on Saturday, August 05, 2006 3.7 out of 5From: Port Arthur, TX (United States) Experience: 1 Years Pros: Coverage getting better. Seems like they've added a few more towers.Cons: Coverage is really bad in certain areas and sometimes will completely go out.Summary: Even with the free talk feature of Nextel, I'd prefer my Verizon for dependability of service and coverage. 1 out of 1 people found this review helpful CALLS SENT DIRECTLY TO VOICE MAILOverall Rating: By: BRIAN TRUBISKY on Wednesday, May 03, 2006 1.7 out of 5From: VENICE, FL (United States) Experience: 2 Years Pros: FREE INCOMING CALLS IS A GREAT IDEACons: TOO BAD THE MAJORITY OF MY CALLS DO NOT RING ME BUT GO DIRECTLY TO MY VOICE MAIL. TO RECIEVE MY VOICE MAIL I HAVE TO USE MY MINUITES WHICH MAKE MY INCOMING CALLS NO LONGER FREE!!!Summary: WHY AM I PAYING FOR A PLAN THAT DOES NOT PROVIDE THE SERVICES I WAS PROMISED? 1 out of 2 people found this review helpful NEXTEL CUSTOMER SERVICE TERRIBLEOverall Rating: By: AL SHOPP on Monday, August 01, 2005 1 out of 5From: TALLAHASSEE, FL (United States) Experience: 2 Years Pros: DIRECT CONNECT PERIOD!!!!!!!!!!!!!!Cons: OF ALL THE CELL PHONE COMPANIES I HAVE DEALTH WITH, NEXTEL HAS THE WORST CUSTOMER SERVICE, I THOUGHT CINGULAR WAS BAD, I HOPE WHEN SPRINT TAKES OVER IT GETS BETTER.Summary: AVOID NEXTEL IF YOU CAN, I SEE ALLTEL IS ATTEMPING TO GET INTO THE DIRECT CONNECT BUISNESS, I CERTAINLY HOPE SOMEONE WITH BETTER CUSTOMER SERVICE, GETS INTO THE DIRECT CONNECT BUISNESS. 1 out of 1 people found this review helpful My Nextel OrdealOverall Rating: By: Dolores Splane on Wednesday, July 27, 2005 1.7 out of 5From: Shamokin, PA (United States) Experience: 2 Years Pros: The service was goodCons: Service center 30 miles away. They did not have a replacement phone for me and I was without phone service during the swap of phones. The phone was less than a year old, the replacement phone was refurbished and cost me $30.00 after all the aggravation I ensued. They tried to charge me $35.00 dollars; eventhough, the website said $30.00. The website also said 1 hour turnaround time for replacement of phones, After an unpleasant telephone encounter with them, they changed the price to $30,00.Summary: I would not recommend Nextel to anyone; for a matter of fact, I would highly discourage anyone from contracting with Nextel. 1 out of 1 people found this review helpful DISGUSTED !Overall Rating: By: Joyce Warren on Saturday, June 11, 2005 1.3 out of 5From: Orlando, FL (United States) Experience: 3 Years Pros: The radio portion of the phone when you have the service to use it!Cons: I have had three company owned stores in the Orlando area tell me the reason why our service is so bad is because the growth in the area is moving to fast. Thats not my problem! By God they want thier money at the end of every month but will not fix the problem. As far as having your phone for emergencys HA HA HA. During the Hurricanes last year The service was completely gone for days even before the hurricanes hit! BUT, Orange county officals who also have nextels had complete service......:( Summary: Going with Nextel is like a permenant Verizon commercial. CAN YOU HEAR ME NOW ? ? ? 1 out of 1 people found this review helpful Beware!!! Avoid at all cost!!!!Overall Rating: By: Steve on Wednesday, April 20, 2005 1.4 out of 5From: Las Vegas, NV (United States) Experience: 4 Years Pros: At This time, NONE!Cons: dropped calls constantly, voice mail not recieved for hours or days after caller leaves message. NO customer service! Summary: Stay away, not worth the agrivation of poor quality service and company management. 1 out of 1 people found this review helpful Sarasota, FL Nextel unlimited planOverall Rating: By: steve walter on Wednesday, April 20, 2005 4.4 out of 5From: sarasota, FL (United States) Experience: 20 Days Summary: Unlimited nights, weekends, LD,... is great 1 out of 1 people found this review helpful |
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