Qwest Wireless user review

Summary: My wife was under the clear impression that she was under a one year contract. After repeated problems, lost calls and poor service she changed carriers. Qwest charged our bill over $200.00 for ending the contract early, even though she was at almost two years of service. I spoke with "DJ" who claims his employee number is 9273. DJ stated that they do not have a copy of her contract and said it was our problem that they do not keep copies of contracts. He refused to provide us with any evidence that the contract was for two years.