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Qwest Wireless User Reviews



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Qwest Wireless
2.3
2.2
2.2
2.2

QWEST Wireless - Service and Products

Overall Rating:
3 out of 5
By: Mary Doan on Tuesday, October 17, 2006
From: Lafayette, CO (United States)
Experience: 5 Years
Pros: Great to be able to reach others or have them reach you when you are away from home.

Cons: Too many dropped calls and "dead" areas.

Summary: On the whole, Qwest Wireless is a good carrier. They offer quality products and service as well as friendly, polite and knowledgeable information and assistance. The main complaint with their product is that for those with poor eyesight, the phones are too small to see the numbers on the keypad or read the screen. Also, the size of the buttons on the keypad are too small for those with larger hands. It is also difficult to hear with a protective cover over the phone. This is the input of a senior citizen who really likes being able to carry a phone when I am away from home.
The major problems with the service are too many dropped calls and unable to call out or receive calls in "dead" areas.

38 out of 71 people found this review helpful

qwest wireless service

Overall Rating:
5 out of 5
By: amber ryder on Wednesday, October 04, 2006
From: springfield, OR (United States)
Experience: 2 Years
Pros: Has exstensive area coverage and also for five dollars a month you can roam for free in any qwest area,The rates are wonderful and includes long distance,The reception also is always very high.

Cons: I have had there service for 2 years and had no problems,so nothing negative to say today!

Summary: I would recommend qwest service to everyone,The service is number one!
The rates Are non beatable,and the reception rocks!

46 out of 63 people found this review helpful

Good reception in South Scottsdale

Overall Rating:
3.3 out of 5
By: Susyn Rasmussen on Friday, August 18, 2006
From: Scottscale, AZ (United States)
Experience: 4 Years
Pros: Clear reception around McKellips & Hayden area
No dropped calls

Cons: More expensive than other carriers
Poor phone choices
Questionable billing
No loyalty or customer retention packages to re-sign up

Summary: Overall the phone service has been good. I am looking at signing up with someone else due to expense, poor phone choices and questionable billing over calls I don't believe I made or recieved, but can't prove. They won't compromise. Too bad because I really hate to leave them otherwise. No customer retention breaks.

33 out of 64 people found this review helpful