Sprint PCS user review

Pros: I love the phone service through Sprint. Never had any problems with my bill beside little odds and ends, but was able to get credit for some of the service back. Never had any dropped calls, always have clear service.

Cons: Sprint has one of the most uneducated and horrible customer service reps in the world. They speak to you like you are beneath them. I just try and make sure that my bill is paid each month and I don't ask for any other type of optional services because they are over priced and they're not giving you anything for trying the service out. When you do call them and you will have to at one point, they will talk to you horrible and still charge you for talking to a rep. What a rip-off

Summary: I would never advise anyone to get service with this company. Once my contract is up, I will take my business elsewhere. There's nothing good with the service if the Customer Service Reps don't treat you professionally. I'm not sure if they realize that if we did not have their service, they would be out of a job...Hmmmmmm. After being with them for 9 years, I just can't believe that they still have nasty attitudes. In today's economy they really need to shape up or leave, because if alot of us leave the company, Sprint will be forced to bankrupt.