T-Mobile user review

Cons: None!

Summary: I have had t-mobile since i was a freshman in high school when my parents got me a phone( i am now a sophomore in college) . I have had them ever since, and while i have had the usual 1 or 2 calls to care in the last few years, my friends and family have fumed constantly about issues with Verizon, at&t and sprint. My service has always been exceptional and i have always been offered upgrades and perks for my loyalty. And now as an employee in there CC department i understand that 75% of the things people get fuming mad over are SELF CREATED. i am not trying to give good PR or anything like that, just saying how it is. People expect to swap phones with a friend and still have a warranty or send in a a phone with water damage and get a new one back. Of any carrier T-mobile has the most lenient upgrade system. You start getting a partial discount after 30 days of service on ANY device! Whenever there is an issue T-Mobile goes about and beyond to fix it, and has been rated best in Customer service 7 years running. All it boils down to is that 25% of people have a legitimate issue and the other 75% want something for nothing or are willing to lie, call daily, and speak to supervisor constantly for an issue that is either A. not occurring or B. things t-mobile has no control over. I will ALWAYS recommend t-mobile as the best value and service available.