U.S. Cellular user review

Cons: price stinks, customer service is no help, neither are the ppl in the stores.

Summary: i switched from US cellular to a diff. phone company in december of '08 b.c we had been told if we combined our phones into a fam. plan that it would be cheaper and it wasnt. now we have smart phones instead of regular phones and we pay less... and no we are not on cricket... i never recieved my last bill and never got a call from them saying they were trying to contact me and they sent it to a collections agencie so now i have to pay $500 and i dont even know what for, i have tried many many times to get a bill sent to me so i know what i am paying for but i am always told to call back and no one is available and since it has been sent to collections i cant go to the store and have them print the bill for me... on a better note when i sent my phone in to be repaired when i first started with them they lost my phone and tried to charge me for a brand new phone!!! but i called the ppl over them and they ended up not making me pay and paying for the phone cover that was lost with it. but that is the only time i have ever been able to get anywhere with them... i even had to drive 20 minutes if i needed to talk to them despite the fact that i have a store literally right down the street from me b.c their employees were not trained enough to give me correct information... it really has turned into a train reck and i do not even recomend them to my enemies